Break Policy

At HomeCare Family, we understand the importance of rest, but we also prioritize the safety and well-being of our clients. Our break policy is designed to ensure caregivers can recharge while still providing attentive, high-quality care.

Paid Breaks

• HomeCare Family does not offer scheduled or paid breaks during shifts.

• Because caregiving is a one-on-one role without coverage, leaving the client unattended — even briefly — is not permitted.

When a Break Is Allowed

You may take a short personal break only if:

• All assigned care tasks are completed.

• The client is safe, settled, and does not need assistance.

• You remain on site and available if the client needs anything.

• Your break does not disrupt the client’s routine, comfort, or safety.

Examples of acceptable break situations:

• The client is napping or resting and all tasks are completed.

• You’ve completed personal care and meal support, and the client is watching TV comfortably.

Phone Use During Breaks

• You may use your phone to read, check social media, or message during your break — but:

  • Do not use your phone in view of the client or family.

  • Never allow phone use to interfere with client care.

Leaving the Client Unattended

• You must never leave the client's home during a shift without prior approval from your supervisor.

• If you need to step outside briefly (e.g., to your car), notify your supervisor and ensure the client is safe and not at risk.